77ab's Privacy Policy

1 What Information We Collect

77ab collects only the information needed to provide you with safe and seamless service. The types of information collected are as follows:

1.1 Information You Provide Directly

When you register an account or use services on the platform, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information such as bKash, Nagad, Rocket, or Upay account numbers
• Documents required for identity verification (national ID card or passport details)

1.2 Automatically Collected Information

When you browse or use our platform, certain information is collected automatically for technical reasons:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Session data (login and logout times, page visits)
• Information from cookies and web beacons

1.3 Transaction & Gaming Information

As part of the normal operation of our services, we also keep records of the following:

• Deposit and withdrawal history and amounts
• Bonus claims and wagering activity
• Game play history and account balance
• Customer support communication records (live chat and email)

2 Purpose of Using Information

77ab uses collected information only for the following legitimate purposes:

1. Account management and verification: To confirm your identity and keep your account secure.
2. Financial transaction processing: To correctly complete deposits, withdrawals, and bonus payments.
3. Fraud prevention and security: To detect and prevent unauthorized access, money laundering, or other fraudulent activity.
4. Age verification and responsible gaming: To ensure that only individuals aged 21 or older are using the platform.
5. Customer support: To resolve issues, answer account-related questions, and ensure assistance.
6. Platform improvement: To analyze user experience and improve our services.
7. Communications: To send important updates, policy changes, or security-related notifications.

3 Information Sharing & Disclosure

77ab handles your information with great care. Information may be shared with third parties only in the following limited circumstances:

3.1 Service Providers

Trusted partner organizations involved in payment processing (bKash, Nagad, Rocket, Upay, and bank transfer service providers) and technical infrastructure maintenance may have access to limited information. These organizations operate under strict confidentiality agreements and may use the information received only for specified purposes.

3.2 Legal Obligations

If a legal authority or regulatory body requests information on the basis of a valid order or directive, 77ab may be required to provide the necessary information in compliance with applicable law.

3.3 Protecting Platform Security

Relevant information may be shared with the appropriate authorities when required to investigate fraud, money laundering, or other illegal activity.

4 Data Security Measures

77ab takes industry-standard technical and organizational steps to protect your information. Our security measures include:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, keeping your information completely protected from third parties.
• Password Hashing: Your password is never stored directly; instead, it is kept in a transformed form using industry-standard hashing algorithms.
• Access Controls: Only authorized personnel can access user information, and their access is strictly logged.
• Firewall & Intrusion Detection: Our servers are under continuous security monitoring.
• Regular Security Audits: Regular security testing is conducted to identify vulnerabilities in the platform.

However, no transmission of information over the internet is 100% secure. You are also responsible for keeping your account password confidential and not sharing it with others.

5 Cookie Policy

The 77ab platform uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Cookies We Use

• Essential Cookies: Necessary to keep you logged in and to ensure the basic functionality of the platform.
• Functional Cookies: Remember your preferred language or settings so you do not have to set them up each time.
• Analytics Cookies: Help analyze user behavior to improve the platform's services.

5.2 Cookie Controls

You can disable cookies through your browser settings. However, please note that disabling certain essential cookies may limit the functionality of the platform and you may not be able to log in properly.

6 Data Retention Period

77ab retains your information only for as long as necessary. The general policy is as follows:

• Active account information: All relevant information is retained for as long as your account remains active.
• Financial transaction records: Due to financial compliance and fraud prevention obligations, transaction records are retained for a specified period even after account closure.
• Inactive accounts: For accounts that have been inactive for an extended period, information outside the scope of legal obligations is deleted in accordance with our policy.

7 Your Rights

As a 77ab user, you have the following rights over your own information:

1. Right to access: You have the right to know what information we hold about you and to receive a copy of it.
2. Right to correction: You have the right to request correction of any inaccurate or incomplete information in your profile.
3. Right to deletion: In certain circumstances you may request that your information be deleted, however we are obliged to retain information that falls under legal obligations.
4. Right to object to processing: You have the right to object to your information being used for marketing purposes.
5. Data portability: You have the right to receive your information in a structured and readable format.

To exercise these rights, contact our support team at [email protected].

8 Protection of Minors' Information

77ab strictly prohibits individuals under the age of 21 from accessing the platform. We never knowingly collect information from anyone under the age of 21.

If you believe that a minor has created an account on our platform, please notify us immediately at [email protected]. We will promptly verify that account and, if necessary, close it and delete all associated information.

9 Third-Party Links & Services

The 77ab platform does not contain any links to external websites. However, during payment processing you may be redirected to third-party payment gateways such as bKash, Nagad, Rocket, or Upay.

These third-party services operate under their own privacy policies. 77ab is not responsible for the privacy practices of these services. We therefore recommend reading the relevant service provider's own privacy policy for information related to payment processing.

10 Policy Changes

77ab reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated policy on this page
• Include a "Last Updated" date at the beginning of the policy
• Send a notification to your registered email address about important changes

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

11 Contact Us

If you have any questions, concerns, or information requests regarding this privacy policy, please contact us: